thanks SMC

bluevo · Jan 9, 2006, 08:54 PM

I always give credit where credit is due, SMC is a company that stands behind their products, where customer service is paramount and one of those very few companies out there who still have a word of honor.
My experience with them recently with regards to my "smc alky kit" was so refreshing... one call is all it took to repair and replace some parts on my old unit and Steven was so nice to cover everything under warranty. All my inquiries were addressed and I felt like I've known him (Steven) for a while, for he was so nice and patient over the phone (note: I haven't meet this guy yet), I received my unit within a couple of days and everything was so painless....thanks again

fromWRXtoEVO · Jan 10, 2006, 03:02 AM

I am glad to hear that. There is a entire world of motorsports behind that name, one step in the worng direction and his reputation goes out of the window.

So far I heard nothing but outstanding customer service feedback from the sellers(Dynoflash, Buschur, Nolimitsports) and others.

Fortunately Steve since to be a gentleman that stands behind his products that why he is number one seller and his products are well used buy not only Evos but a great variety of other turbo and supercharged cars.

Definately two thumbs up for Steve and his great customer service and products.

Carlos

fromWRXtoEVO · Jan 10, 2006, 03:06 AM

Is the botton of your signature a goal or reality?:

new alky set up:

50/50 meth-H2O=383whp/384wtq....low 11's
(oe turbo,26lbs./93oct,ACT/Fidanza)

ny-quiL · Jan 10, 2006, 07:15 AM

I back this thread 100% - i recently had some work done on my alky kit and he covered 100% under warranty with no charge to me- good turnaround, good communication from steve.

C6C6CH3vo · Jan 10, 2006, 08:37 AM

I still haven't decided on kit brand yet but SMC provided timely responses and answers to questions, even stupid ones, that I had. Thier product is also very evospecific and had at a decent buck.

Several other brands are out there with friendly customer service too, some new to Evo applications, some with state of the art systems, and the list goes on.

I'm still searching for whats best for my needs, but I think I have one in mind.

bluevo · Jan 10, 2006, 08:45 AM

Quote:

Originally Posted by fromWRXtoEVO

Is the botton of your signature a goal or reality?:

new alky set up:

50/50 meth-H2O=383whp/384wtq....low 11's
(oe turbo,26lbs./93oct,ACT/Fidanza)

it's real

the #s are actually 11.59@120mph w/c was achieved with SMC kit on top of existing mods (i.e. aem,hks272 cams,3"tb,tp,....) but running a oem turbo and pump gas (93 octane)

BJai02 · Jan 24, 2006, 02:10 PM

Quote:

Originally Posted by bluevo

one call is all it took to repair and replace some parts

+1

It took me 2 minutes for a phone call toi take my address and parts needed, no waiting on the line, etc. SMC does stand behind their products!

I am very happy with my kit and I've gain about 50WHP from 100% methanol with tuning with my UTEC. I know I can't go back to straight 91 octane without methanol now.

-Clive

Gott des Kriege · Jan 25, 2006, 04:13 PM

whats there web address? smc

thanks in advance

DynoFlash · Jan 25, 2006, 05:13 PM

smc = great people!

btw - i have smc kits in stock

EvoTech · Jan 25, 2006, 05:35 PM

Steve is a great guy who stands behind his product but this does not negate the fact that there have been a lot of failures. Steve always sends me new parts when I need them, but it is getting old.

Ultimate CC · Jan 25, 2006, 10:15 PM

Steve is the man, love the customer service

yellowEVO21 · Feb 20, 2006, 03:55 PM

any word yet on the new kits with new safeguards?

killr evo 8 · Feb 20, 2006, 10:48 PM

Quote:

Originally Posted by yellowEVO21

any word yet on the new kits with new safeguards?

bump to find out about these too.

SMC · Mar 14, 2006, 07:54 PM

Quote:

Originally Posted by killr evo 8

bump to find out about these too.

Hey Guys-
Sorry for the wait on the safeguard.......it's been a freakin zoo here. It looks like it will be a swap to the new v3.0 controller with safeguard built in. This makes for a much neater look than adding another box to graft into the old controller. The 3.0 controller will have an extra dial to set the safeguard point. (for example 20 psi) If you reach 20 psi and the controller does not sense an alky pressure signal from the pump the safeguard will close a solenoid valve that will mount inline between the wastegate and boost controller. (factory or otherwise) When the valve closes the boost will drop to wastegate spring level. Sound good? Any input from you is appreciated. Will put it up on the website as soon as it is available....and after my main vendors have tested it. Thanks for your patience!

95GSXtoEVO8 · Mar 14, 2006, 10:45 PM

Quote:

Originally Posted by SMC

Hey Guys-
Sorry for the wait on the safeguard.......it's been a freakin zoo here. It looks like it will be a swap to the new v3.0 controller with safeguard built in. This makes for a much neater look than adding another box to graft into the old controller. The 3.0 controller will have an extra dial to set the safeguard point. (for example 20 psi) If you reach 20 psi and the controller does not sense an alky pressure signal from the pump the safeguard will close a solenoid valve that will mount inline between the wastegate and boost controller. (factory or otherwise) When the valve closes the boost will drop to wastegate spring level. Sound good? Any input from you is appreciated. Will put it up on the website as soon as it is available....and after my main vendors have tested it. Thanks for your patience!

I've been wating for the version 3 to come out, it sounds like it was worth it!