TSComp, best parts and tuning service out there, period.
Dec 23, 2013, 10:38 AM
#1
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TSComp, best parts and tuning service out there, period.
Where do I start with this exceptional individual.
I promise you guys, I have seen more help from Tom as an individual than great names in the business.
First of all, Tom has sold me parts that beat all the competitive prices I've seen, from the smallest of parts, such as spark plugs, to the largest, like turbos.
Having said that, I must say that the most important aspect about dealing with Tom is his patience and understanding towards his customers. Even when he's on his vacation, he is still willing to help out and give 110% of his time and skill to make things work and satisfy his customers.
I recently just finished my build here in the Middle East and was looking for a tuner, and after reading many reviews about Tom, I decided that I won't have anyone tune my car other than him.
I had an issue with starting up my car with a speed density setup (JDM Evo 8), even after writing the map he sent me into my ECU, the car wouldn't come to life. Tom offered a remote live tune analysis for only 10 minutes as it was 2:00 AM where he is and the time difference is quite a PITA and he needed to sleep (please keep in mind that this is during his vacation, he could have simply asked me to leave him alone until he officially returns to his business hours). He stayed online with me, explaining everything that needs to be done and correcting all my faults to get my car starting. The stated 10 minutes turned to an hour and a half or so. I cannot explain how much respect I have for this man who is willing to sacrifice his alone time just to get my car running and correcting errors that were from my side, and not his.
Thank you Tom for the great customer service and for giving up your resting time for mistakes from my side.
I promise you guys, I have seen more help from Tom as an individual than great names in the business.
First of all, Tom has sold me parts that beat all the competitive prices I've seen, from the smallest of parts, such as spark plugs, to the largest, like turbos.
Having said that, I must say that the most important aspect about dealing with Tom is his patience and understanding towards his customers. Even when he's on his vacation, he is still willing to help out and give 110% of his time and skill to make things work and satisfy his customers.
I recently just finished my build here in the Middle East and was looking for a tuner, and after reading many reviews about Tom, I decided that I won't have anyone tune my car other than him.
I had an issue with starting up my car with a speed density setup (JDM Evo 8), even after writing the map he sent me into my ECU, the car wouldn't come to life. Tom offered a remote live tune analysis for only 10 minutes as it was 2:00 AM where he is and the time difference is quite a PITA and he needed to sleep (please keep in mind that this is during his vacation, he could have simply asked me to leave him alone until he officially returns to his business hours). He stayed online with me, explaining everything that needs to be done and correcting all my faults to get my car starting. The stated 10 minutes turned to an hour and a half or so. I cannot explain how much respect I have for this man who is willing to sacrifice his alone time just to get my car running and correcting errors that were from my side, and not his.
Thank you Tom for the great customer service and for giving up your resting time for mistakes from my side.
Jan 30, 2014, 11:12 AM
#6
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