Forced Performance service review = A+
Feb 18, 2009, 03:09 PM
#1
Forced Performance service review = A+
I got my FP RED today from UPS. 
Just wanted to say a few words on their service..
Opened up the box and inspected the turbo, first thing i noticed was that the nipple on the HP WG actuator was broken off during shipping.
No fault of FP, stupid UPS..
Although the box was undamaged at first glance, I noticed a crush spot on the bottom corner.
I called Robert immediately and he gave me his apologies, and he got my invoice# and is sending me a new HP actuator ASAP.
Should be here by Monday Feb. 23rd.
He was extremely nice and we had a good conversation about my particular setup.
I can't say enough about how he helped me and will support FP, in any way I can.
Stand up guys, and top notch customer service..
Thx Robert, Aniel and all the staff at FP.
Just wanted to say a few words on their service..
Opened up the box and inspected the turbo, first thing i noticed was that the nipple on the HP WG actuator was broken off during shipping.
No fault of FP, stupid UPS..
Although the box was undamaged at first glance, I noticed a crush spot on the bottom corner.
I called Robert immediately and he gave me his apologies, and he got my invoice# and is sending me a new HP actuator ASAP.
Should be here by Monday Feb. 23rd.
He was extremely nice and we had a good conversation about my particular setup.
I can't say enough about how he helped me and will support FP, in any way I can.
Stand up guys, and top notch customer service..
Thx Robert, Aniel and all the staff at FP.
