Autoweek Issue - 'Warranty Woes' | [ALL THREADS MERGED]
#1
Evolved Member
Thread Starter
iTrader: (1)
Join Date: Jan 2004
Posts: 794
Likes: 0
Received 0 Likes
on
0 Posts
Auto Week article...Must Read
Moderators: Please delete if this has already been discussed
http://www.autoweek.com/cat_content...._code=02612566
http://www.autoweek.com/cat_content...._code=02612566
#3
i hate car companies. its funny Dodge will warranty ur car with Mopar parts but they expect you not to race it LOL. I understand the companies take on the issue it just sucks.
#4
Evolving Member
iTrader: (2)
Join Date: Jun 2004
Location: Daytona Beach
Posts: 274
Likes: 0
Received 0 Likes
on
0 Posts
I may be in the minority here, but it seems clear to me, that if you're racing your car hard on a track, and blow the clutch, why should mitsu cover it under warrenty? Blowing your clutch on a track is obvious abuse, no matter what the car is marketed for. To me its pretty common sense, if you screw up your car doing things like track days and scca events, it should be up to you to foot the bills. I have a 600 sportbike, there are plenty of non pro race events I can enter it in, and some pro races that the bike could be entered in. I fully expect that if i blow an engine or smoke the clutch racing it for honda not to cover my parts since I was racing it. You can't tell me that the evo is any more race "prepped" than a supersport motorcycle that anyone can walk into a bike store and buy, and that same day go out and race it on a track. Noone who in their right mind owns a bike thinks they can go race it and have whatever breaks on the track covered by warrenty, why should a car be any different? Like i said, i may be in the minority here, but I fully expect that if i ever do race my car in any scca events and I break something, I'd be fully expected to cover it, not my warrenty which is for normal driving of the car.
#5
I hate that they're denying warranty claims en masse, but I also understand that the warranty covers worksmanship, and that the manufacturer shouldn't have to be your personal pit crew.
But it bothers me that they void the entire warranty if they suspect you of racing. And all of this is even before you make a warranty claim.
The manufacturer has to prove that racing caused the damage before they can deny the warranty claim. That's a law, and manufacturers are sidestepping the law. What they're doing is not only illegal, it's immoral. The manufacturer has entered into a contract stating that they will cover worksmanship issues given normal use.
If you auto-x, and blow a clutch, then I understand. But when Mitsubishi starts saying if you've seen the inside of a race track, all bets are off. That's just irresponsible, and doesn't constitute good practise to me.
But it bothers me that they void the entire warranty if they suspect you of racing. And all of this is even before you make a warranty claim.
The manufacturer has to prove that racing caused the damage before they can deny the warranty claim. That's a law, and manufacturers are sidestepping the law. What they're doing is not only illegal, it's immoral. The manufacturer has entered into a contract stating that they will cover worksmanship issues given normal use.
If you auto-x, and blow a clutch, then I understand. But when Mitsubishi starts saying if you've seen the inside of a race track, all bets are off. That's just irresponsible, and doesn't constitute good practise to me.
Trending Topics
#9
Evolving Member
iTrader: (2)
Join Date: Jun 2003
Location: Raleigh, NC
Posts: 400
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by nastea
f mitsu i say spread this everywhere that mitsubishi is a terrible company
the only one that seems to have the most leeway is FORD, and that should be an oxymoron in itself
#11
Evolved Member
iTrader: (4)
Join Date: Sep 2003
Location: Brookfield Wisconsin
Posts: 1,064
Likes: 0
Received 0 Likes
on
0 Posts
Okay, they have a small argument for the racing issue. I think most people who have complained about warranty problems on this board are talking about "mod" related problems; having huge parts (or all) of the drivetrain warranty voided for mods not directly responsible for the part failure.
#12
Evolving Member
Join Date: Aug 2002
Location: St. Louis, MO
Posts: 216
Likes: 0
Received 0 Likes
on
0 Posts
So what happens when I buy the '05 MR, while keeping my '03 GSR... I then have two EVOs, and my name shows up in their sinister little "evil" database because I constantly autocross the '03 but use the MR only for commuting... do they feel they can then drop the warranty on my brand new '05 MR as well as the '03 because I'm on some list??
Might be time for me to start thinking about that C6 instead of an MR! Or at least stock up on some more .44mag ammo for "warranty negotiations"!.
Might be time for me to start thinking about that C6 instead of an MR! Or at least stock up on some more .44mag ammo for "warranty negotiations"!.
#13
If the damage was in fact caused by racing, then I don't see what the big deal is. You play, you pay.
says Subaru spokeswoman Larkin Hill. “We don’t want to punish the person who goes out once in a while and autocrosses—and that shouldn’t cause any problems with the car anyway. However, autocross is considered competition and the warranty does not cover abusive driving or competition. If you’re out there racing every weekend, you can’t expect us to fund it.”
#14
Evolving Member
iTrader: (2)
Join Date: Jun 2003
Location: Raleigh, NC
Posts: 400
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by djdaizzy
If the damage was in fact caused by racing, then I don't see what the big deal is. You play, you pay.
Granted most likely if i mod/race my car i am ready to "pay to play". but im not going to not try for a warranty if i feel that it may be covered.
#15
Originally Posted by RaleighEVOVIII
But what happens if you go out to your FIRST autox and drive your car like they think it should be (non-agressive) and something breaks. they will deny you warranty b/c they will say you drove (agressivley) or you are a weekend warrior of autoX.
Granted most likely if i mod/race my car i am ready to "pay to play". but im not going to not try for a warranty if i feel that it may be covered.
Granted most likely if i mod/race my car i am ready to "pay to play". but im not going to not try for a warranty if i feel that it may be covered.
Come on, don't kid your self. Why would you want to drive normal on a autocross course? You're there to test your driving skills, your car's limit and to win right?
Of course you can try, I was just saying don't get mad if they don't cover it that's all.
Last edited by djdaizzy; Jul 1, 2004 at 08:13 PM.