EvoVIIIFL

iTrader: (39)

Well I would like to start by telling my story... I called Ryan up awhile back when he had some 37R kits up for sale.
Link: https://www.evolutionm.net/forums/sh...=37r+turbo+kit

I called him as soon as I saw it on the boards and asked him about it. He told me the price and that it was slightly used and I asked if he would be willing to allow me to do it in payments and then when the final payment was done sent the kit my way. He had no issue at all and he agreed. I sent my 1st payment immediately and labelled it in my paypal payment to him. I payed where and when I could because I'm a working man, I work hard for every dollar I make and cherish everything I can afford. I had an unfortunate turn of events that happened and basically my motor popped one day on the way out to see some friends. I called Ryan and told him the situation and I would have to divert funds for awhile until I could get my motor redone. He understood and simply said that when I could pay just call him and let him know. I sent my motor to Bushcur Racing and my head to a local shop here in FL. While the motor was dropped and sent I felt I might as well go with Shepherd taking care of my tranny while I was at it. I had it fully treated with cryo and replaced the 5th gear that was toasted.

My friends and I put the car back together and slapped the stock turbo on.. we realized that the car under load/boost broke up terribly.. after tons of trouble shooting we took the head off and realized the motor was toast b/c the head gave way.. AGAIN another setback.. I sent the motor back to Buschur and told them the situation, Nick, Jarrod and David took care of me 10 times over even though they didn't have to. I appreciate all the hard work they did and sent them my head and they made it their full race head. So now I am ready, I have a fully built Buschur motor and Shepherd tranny, but I need now the turbo SO I begin payments again as soon as I could.


Now I call Ryan and tell him that my payments can continue and that I'm nearly done with the payments. I send him the payment amounts and show him. I ask about the intake since I thought it best to get a slim fan from AMS b/c of a 4inch intake required for the turbo. Ryan tells me that for $200 extra he can make me one for the kit. I was reluctant but say sure go ahead and call him a day later and say go ahead. I have always been able to call him and get him right away or have him call me back within an hour at the most. I give him my CC number for the last payment and tell him how I appreciate EVERYTHING he's done, being understanding, willing to work with me on the payments, and most of all him patience b/c of my setbacks.
He tells me no problem and the kit will ship out shortly.
The date is now November 29th and I get this email:

Quote:
I say thanks and can't wait. I'm hoping to get my car up and running just before my birthday.. December 20th. After a few days I try calling but no luck so leave a message. A few days later I get another email:

I wait a few more days and get this email:
I try tracking it for 2 days, but no dice.. UPS doesn't even acknowledge its a correct tracking number. I call Ryan again no answer and no call back. I try email and get this:
Notice the date of the last quote... I figure ok have my car up and running before the new year.. perfect. By this time I have friends telling me I made a huge mistake, but I have spoke with those who do have the kit and they sing praise. I go to bat for you Ryan, stick up for you and your workmanship. I try tracking the shipment and says is shipped out, then its here in FL.. then I finally get it while I'm at work.. one problem.. my girlfriend calls me and takes a picture of it for me and sends it to my phone... does THIS look like
A) quality work..
B) 34lbs of a turbo kit
or C) None of the above?







My friend/roomate and I look it over and align it to his Evo.. this won't even align correctly with the radiator AT ALL. I try calling and leave messages.. I get an email on my birthday...
I figure okay, you (Ryan) just needed more time, I again go to bat for you from the others still holding my hopes up high that this time it will get here. I get another email:
Now I am VERY excited, a NEW KIT! with UPGRADES that you say you've made. Here's the email I sent you with your response:
Well the faitful day finally comes and once again I'm at work. My girlfriend calls me and the news is anything but what I've been waiting so long to hear... parts have arrived, but one very big thing is missing... the TURBO! Upon arriving home I take pictures of everything that arrived. Heres a picture:


This is what was suppose to come with the kit:
GT37R Turbo(Dual Ball Bearing)
304 SS cast 8 gauge manifold
Ram Horn Equal Length Design
3" SS 02 Downpipe(bolts up to 3" flange at Cat)
2 piece design Downpipe/02
Tial 38mm Wastgate
1 3/8" SS water pipe, clamps
2.5" SS lower IC pipe w/silicon hoses and t-bolt clamps
SS Dump Tube
AN fittings
SS oil lines
coolant lines
Copper wastegate gaskets, Copper turbo gasket
SS bolts, nuts, washers, etc
SS gaskets
hose connectors
everything needed to bolt up to your car

Now I noticed something else missing also.. Tial Wastegate.. ANOTHER huge component.
And what of the intake???

I start looking at the welds and I start noticing very VERY ALARMING problems.
This IC piping is both polished and UNPOLISHED

Now I've never been about show.. I was more about the power.. and besides not like anyone can see that. But what I'm showing next DOES concern power and the safety of my entire NEW motor!

I begin looking at the manifold and notice the welds were done so hot that they actually aren't smooth but actually sag into the manifold:


I look into the manifold to see the welds inside.. or lack there of.. the welds aren't even holding it together! Look at the crack in the center of the horn!


I check area for each cylinder coming off the block.. the welds are restrictive of the exhaust gas flow to the point that I can't believe what I'm seeing.. here are the cylinders 1-4





Then I looked at the 02 dump.. DEAR GOD MAN!




I'm getting angry to the point that I want to punch a hole through the wall.. I called you Ryan and had to leave another message.. again.. I blew UP leaving that message.. I wanted explanations, I wanted answers, I wanted a reason. I still haven't heard back... not even an email.

This is why I am posting this in this forum and I am going to be posting it in EVERY Evo forum from the west coast to the east coast.

Ryan can you honestly say that you would put this on YOUR CAR???

I have tried numerous times to contact you with no luck. I have to respectfully request that you refund my money please. I appreciate everything that you've done in the past, I've been understanding, but I can't be anymore understanding or take anymore hardships. I have now a fully built tranny, a fully built motor and I can't even do a THING with any of it... I've been without my car now for OVER 9 months.. some of it my own time while gathering parts up on a budget.. but its to the point that I can't do anything anymore.

I will send all these parts back to you upon refund of my money and I will pay for the shipment of them and give you the tracking number.
Please understand I don't want to take this to legal matter, but if I must do so I will.
The total was $3599 for the kit and you said $200 for the intake.. so the grand total is $3799.

Sincerely,
~Jonathan


UPDATE- Monday
Well upon posting this I got an meail from Ryan saying that the turbo and wastegate will be drop shipped from Precision and delivered sometime this week.. not holding my breath on this...

UPDATE-Tuesday
Okay I took it upon myself to call RnR and advise them of this location of this thread at 9am EST. I told them that I hope to have a call sometime by the end of business their time, which translates to 9pm EST. I told them if I don't I will be consulting an attorney. The time now here in FL is 10:02pm. Not a single phone call. Now with that said I have an appointment to see the family attorney tomorrow at 9am EST. I have my paperwork, my payments, emails, and every other kind of paper I can possibly think of that I saved over this whole transaction. I will update tomorrow night about what the attorney says.

UPDATE-Wensday
Talked with attorney, showed all documents, paperwork, emails. Advised not to talk to Ryan unless he contacts me. Says its best to wait till Friday and then go from there if no contact has been established.
So Friday will update this... those that say they are close to RnR I have PM'd you both about possibly swinging by and bringing this thread to Ryans attention. Appreciate it if either of you can do it for me.
~Jon

UPDATE-Saturday
Upon the advice of y attorney, a long tie friend of my fathers, I will not be posting updates to this site with the hope that the matter can be amicably resolved. If it is not amicably resolved though, I will advise.


UPDATE- Well in case some of you haven't seen... I LOVE BUSCHUR RACING!!! https://www.evolutionm.net/forums/sh...d.php?t=247231
BTW there is now going to be a full Buschur Racing Evo in my driveway next to my roommates full AMS Evo

RoMeIX

Thats terrible.

CaymanEvo3

Aaaaah man, sorri to hear that about your turbo Kit man, there's alot of people who have been scammed or Late shipment with damage to there Stuff. Hope you get your money Back.

CAD EVO

iTrader: (22)

for the same money, you easily could have stepped into a buschur, ams, or shearer kit w/ flawless mani and lifetime warranty. I was always a fan of RnR because their 3" tbe was affordable and makes great power, but after reading all the problems with more expensive purchases, I would choose one of the big 3

High_PSI

iTrader: (50)

That's Terrible I'm Sorry.

staatz

iTrader: (12)

Man, shoulda went with AMS..lol

evocanival

iTrader: (3)

good luck man, maybe this post will be the match that lights a flame up there a$$

GGEVO

Make the guy feel bad why don't you Hope this gets worked out though and good luck

RenoEvo

iTrader: (43)

I can't believe people still give these guys money, I swear I read one of these threads at least once a month. The only thing I ever purchased from RNR was my turbo back with Carbon Ti muffler. It sounds awesome and looks great but the fitment was an absolute disaster. I had to heatwrap the dp because it rubbed up against the oil pan, it barely cleared the ACD even with big spacers, and the catback sits about 4 inches from the ground, and needed tons of readjustment to fit properly. I give RNR a big

WrX Kila

iTrader: (18)

WOW... I think you should take a trip out to San Diego.

Misael

iTrader: (5)

Wow. I wouldn't even put that on my lawn mower.

saiyanzzrage

iTrader: (11)

youre not kidding!

sorry to hear about this

TouringBubble

iTrader: (2)

It's posts like this that made me shy away from their Carbon-Ti exhaust. I hope that you get your money back man.

Toddevo 8

iTrader: (7)

just another bad kit from rnr. I do hope they work it out.

turboDan

iTrader: (172)

Not too sure if this will make you feel any better but this was posted on Dec 30,2006 by RNR in their PINKS EVO thread
Seems that they may be in a different bussiness now? You decide...