Not good news on mitsu future - Page 19

NWM_Tech · Apr 2, 2009, 07:56 PM

Quote:

Originally Posted by mtags24

You are going to have your bad apple dealers and your good dealers, but it seems like people need to search for a Mitsu dealer that is legitimate.

What other car manufacturers do you know of that have really bad warranty issues? I'm not challenging, just curious.

the shortage of techs issue might be the same as the Mitsu dealer issue where Mitsu can't find anyone that wants a Mitsu dealership. So they can't be picky about who they accept. Then invariably, at least when your starting up, everyone hired has to learn the product because they've come from another brand.

the only thing that's worse than warranty is bad product, like a Kia or something

the warranty issues may be related to a shortage of dealerships in general, but who else makes an EVO? there's the Nissan Gittr but it's way more $$, maybe unfortunately a warr beauty mark goes with the EVO territory.

mtags24 · Apr 2, 2009, 10:33 PM

Quote:

Originally Posted by NWM_Tech

the shortage of techs issue might be the same as the Mitsu dealer issue where Mitsu can't find anyone that wants a Mitsu dealership. So they can't be picky about who they accept. Then invariably, at least when your starting up, everyone hired has to learn the product because they've come from another brand.

the only thing that's worse than warranty is bad product, like a Kia or something

the warranty issues may be related to a shortage of dealerships in general, but who else makes an EVO? there's the Nissan Gittr but it's way more $$, maybe unfortunately a warr beauty mark goes with the EVO territory.

That's absolutely true it seems. Without much insight into the way the dealerships are constructed and managed, I only get the viewpoint of the customer and not the employee. Perhaps my pessimism stems from my background in sales (real estate, an equally abhorrent process for selling and maintaining). I usually assume the people behind the desk or at front greeting new clients were trained in the same maniacal methods of persuasion that I was. I like the fact that people are bringing up the customers attitude; it certainly goes a long way when you makes the salesman's life easier by not being testy with them. Although, I am still weary of the Mitsu brand. Hopefully I'll have an equally poor experience with another dealer to even my perspective out!

GPTourer · Apr 3, 2009, 08:32 AM

Quote:

Originally Posted by NWM_Tech

that's against the rules, if it's a warranty repair, the customer does not pay to diagnose. Next time put you foot down and tell them that. Go up the chain to the district service manager if necessary.

Of course it is. But a lot of people get twisted when they're told up front that it might not be covered under warranty, and if it isn't, they'll owe for the diagnosis. A lot of people can't get past this and throw a fit right off the top. All they want to hear is "Its free and your car will be fixed lickety split and we're sorry that something happened, it's all our fault."

ixmrgg · Apr 3, 2009, 01:02 PM

Quote:

Originally Posted by XRS

Hmm, short but interesting article.
By WEEK Producer
Story Published: Apr 1, 2009 at 5:33 PM CDT

Mitsubishi Motors isn't looking for a government bailout. The company reported a three percent increase in sales from February to March.

Link to article:
http://www.week.com/news/local/42291957.html

I find the blurb on new products interesting.

Hope the posting date doesn't mean anything...

funny how the pic accompanying the article is for a car (early 2nd gen Eclipse) they haven't sold for 12 years...

Tunerhead · Apr 3, 2009, 03:44 PM

Quote:

Originally Posted by ixmrgg

Hope the posting date doesn't mean anything...

funny how the pic accompanying the article is for a car (early 2nd gen Eclipse) they haven't sold for 12 years...

The next day..........................

http://www.cnbc.com/id/30021364

XRS · Apr 4, 2009, 08:06 AM

Quote:

Originally Posted by ixmrgg

Hope the posting date doesn't mean anything...

funny how the pic accompanying the article is for a car (early 2nd gen Eclipse) they haven't sold for 12 years...

Yeah yeah yeah, idiot yes. Anyways, new product reveals next week NEW YORK AUTO SHOW. Frickin-a, they are keeping a tight lip on things. I'm hoping for any 2010 evo update news. They'll probably just show the Outlander GT along with sportback Lancer but oh well. Any new news is good news.

Media Link

Conor · Apr 5, 2009, 11:47 AM

Quote:

Originally Posted by NWM_Tech

the only thing that's worse than warranty is bad product, like a Kia or something

Hilariously, I happen to work at the only Mitsubishi dealer within about 80-100 miles.. And we also sell Kias.

Conor · Apr 5, 2009, 11:54 AM

Quote:

Originally Posted by mtags24

That's absolutely true it seems. Without much insight into the way the dealerships are constructed and managed, I only get the viewpoint of the customer and not the employee.

I think you'll find that virtually all car dealership service departments are like this, short of high-line brands such as Lexus and Mercedes. When you pay a lot extra for luxury, the manufacturer generally insists on a higher-quality dealership service network.

Mitsubishi, of course, is not a high-line brand. They sell cars priced from ~$15k to $35k. Pretty small price range and absolutely no luxury products at all (since the Diamante and Montero LTD went out of production). They could do a lot better in terms of structured requirements for dealership service, but it's a fairly small automotive operation under the umbrella of an industrial giant.. and I'm not sure if it's a huge priority.

Quote:

Originally Posted by GPTourer

Of course it is. But a lot of people get twisted when they're told up front that it might not be covered under warranty, and if it isn't, they'll owe for the diagnosis. A lot of people can't get past this and throw a fit right off the top. All they want to hear is "Its free and your car will be fixed lickety split and we're sorry that something happened, it's all our fault."

Exactly. Nobody ever goes to the dealer for the hell of it. They only go when something's broken. So now consider that the service writers are only ever dealing with people who are pissed off about their car. In California, we're required by law to give an estimate on any possible repairs made.. which of course freaks people out. They think that, just because something's broken and they're still within warranty range, it must be repaired free no matter what it is.

EVO owners are probably some of the goofiest.. I've seen cars caked in mud with bashed-up underbodies come in demanding warranty repairs. Sorry, but off-roading your EVO kind of counts as negligent use

ripnbst · Apr 5, 2009, 12:33 PM

Uhh...all the people complaining about price of an EVO X and, wouldnt it be sweet if the X was 28-30k? You can buy a brand new one for 30k. A dealer near me has 3 and I went in there with my girl when she bought her Lancer ES Sport, she mentioned I am looking at getting an evo.

Salesman: "I have 3, they are all red, If I could get you into one for 30k would you pull the trigger?"
Me: "Seriously, 30?"
Saleman: "Yeah, we get people coming in here all the time who just want to drive one. Its not worth our time to entertain all these clowns. We want them out of here."
Me: "Well, maybe in 3-4 months. I'll be back."

So yeah, you can get the Evo X for 30k. If you want the dealer contact info PM.

Conor · Apr 5, 2009, 10:17 PM

You can get EVO Xs for less than $30k easy.. Again, Mitsubishi /= high line dealer, heh..

eldiablo79 · Apr 24, 2009, 09:38 PM

Quote:

Originally Posted by dboz

I just got my recent edition of MOTOR TREND. Dark days for cars are nearing.

Motortrend has this update about MITSU.

"Mitsubishi, struggling to retain six digit annual sales here, is essentially a tax writeoff for Mitsu UFJ, one of Japan's largest banks. If and when the tax writeoff becomes marginal, Mitsu will pull out of the US market-perhaps out of the car business"

The news is not better for Subie. Having lost its connection with GM, Toyota will now help keep it viable, which means, potentially, future Subie models powered with something other than horizontally opposed engines. The joint venture with Toyota on the sport coupe is on hold, however.

They already closed the dealer I bought my car from and the dealer I took it in for service.

migs647 · Apr 25, 2009, 12:21 AM

Quote:

Originally Posted by eldiablo79

They already closed the dealer I bought my car from and the dealer I took it in for service.

I doubt it was

that shut it down. They want all the dealerships they can have open. The dealership probably wasn't making any money and decided to close their doors.

EvoRevokel · Apr 25, 2009, 08:18 AM

There are several in the DC Metro area that are closing there doors. The nature of attrition. Bottom line only the dealers with a strong Pre-Owned presence will survive all this. The margin in new cars just doesn't pay the bills. As crazy as it seems, there are still new mitsu points opening, even in these trying times.

dgrumpys · Apr 26, 2009, 01:28 PM

agreed, all the car makes should lean out.... just like the buyers.

Can anyone give sources regarding the mitsu financial woes? I hope also they stick it out

not to be off subject by can someone chime in on how BMW reduced technician warranty pay by 20%, and reduced labor operation times, whilst introducing multiple new models and engines EVERY Year?

i see this is applicable because BMW cuts technician pay due to financial woes, but fattens the product line

SORRY for venting.

fanbelted · Apr 26, 2009, 08:43 PM

wow, I read through all 19 pages of this thread. Took me about 3 days, off and on, but I did it

A few pages back, people were debating the quality of different brands vs Mitsu. I have a data point here: My Evo IX MR has 67K miles on it, and it burns about 1/8 quart of oil every 2500 miles (my oil change interval). It never goes down enough that I have to add oil between changes. Anyone else have this experience? I think the IX burns less oil because of its double ring design, but I don't know how the VIII's do. Overall, I am very pleased with the quality of my MR. I will probably keep it forever. Just got tuned at English Racing too.