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Aug 29, 2009, 10:18 PM
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#121
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Evolving Member
Personal Sales Rating: ( 3)
Join Date: Jan 2009
Location: Baltimore, Maryland
Posts: 151
Drives: Quickest Evo X MR - 12.27 1/4 mile
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still waiting to get the rest of the $'s from seller.......
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Aug 29, 2009, 10:37 PM
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#122
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Evolved Member
Personal Sales Rating: ( 2)
Join Date: Jul 2006
Location: Maryland
Posts: 1,410
Drives: 06 RR Evo RS (sold ) RR Evo X GSR
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I can't believe FedEx would even take them at all like that!
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Aug 30, 2009, 02:17 PM
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#123
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Former Sponsor
Personal Sales Rating: ( 0)
Join Date: Sep 2008
Location: Infineon Raceway, CA
Posts: 155
Drives: Evo IX RS
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JSR - FedEx has to pay up.
If the shipper can prove that they had paid FedEx to package the rims (a receipt), then FedEx cannot deny the claim. They are 100% responsible for any damages done to the contents (in this case rims). I used to work for FedEx as a manager and I can tell you that our branch was held responsible and had to pay out damages more than once due to poorly packaged items that had been broken or damaged during shipping. I would ask to speak with a manager in the claims department and then ask to speak to their manager or supervisor and keep going up until you get your money back. If that does not work out here are a couple of FedEx mucky mucks that you can email.
David F. Rebholz - FedEx Ground President and Chief Executive Officer
Donald F. Colleran - FedEx Services Executive Vice President, Sales
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Sep 1, 2009, 07:11 PM
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#124
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Evolving Member
Personal Sales Rating: ( 3)
Join Date: Jan 2009
Location: Baltimore, Maryland
Posts: 151
Drives: Quickest Evo X MR - 12.27 1/4 mile
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Quote:
Originally Posted by troy@WORKS
JSR - FedEx has to pay up.
If the shipper can prove that they had paid FedEx to package the rims (a receipt), then FedEx cannot deny the claim. They are 100% responsible for any damages done to the contents (in this case rims). I used to work for FedEx as a manager and I can tell you that our branch was held responsible and had to pay out damages more than once due to poorly packaged items that had been broken or damaged during shipping. I would ask to speak with a manager in the claims department and then ask to speak to their manager or supervisor and keep going up until you get your money back. If that does not work out here are a couple of FedEx mucky mucks that you can email.
David F. Rebholz - FedEx Ground President and Chief Executive Officer
Donald F. Colleran - FedEx Services Executive Vice President, Sales
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Thanks for all the info....how ever, fedex doesn't have to pay....or should I say, I cant make them pay. The seller, and I have wrote several letters, even had the fedex manager who packed the wheels, fax a letter to the claims department staiting that she packed them, and that they weren't damaged before packing. Every time either me, or the seller called.....they acted like they had no record of it. We spent hours and hours calling, email, faxing......all to no avail. Hell.....they said they were sending out a claims investigator to look at the damaged wheels, instead....they just send out a delivery guy to pick them up and return to sender???
FEDEX SUCKS!!!!
STILL WAITING FOR PAYMENT FROM SELLER
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Sep 1, 2009, 07:23 PM
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#125
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Evolved Member
Personal Sales Rating: ( 19)
Join Date: Sep 2004
Location: Near the hOle
Posts: 1,149
Drives: AWD Machines
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I will never use Fed Ex again.
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Sep 1, 2009, 08:59 PM
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#126
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Evolving Member
Personal Sales Rating: ( 0)
Join Date: Sep 2008
Location: West Point, NY
Posts: 167
Drives: Soon to be something fast and expensive, '03 Lancer OZ and military spec Humvees
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Contact Better Business Bureau? Hell, I'd contact the local news station of the fedex. Hell, I'd prob fly to the Fedex location and confront the management team...bring the news station too 
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XBL: IXthGate
Come get ownd in COD4
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Sep 2, 2009, 11:09 AM
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#127
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Evolving Member
Personal Sales Rating: ( 3)
Join Date: Jan 2009
Location: Baltimore, Maryland
Posts: 151
Drives: Quickest Evo X MR - 12.27 1/4 mile
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Quote:
Originally Posted by PsychoAmbrosia
Contact Better Business Bureau? Hell, I'd contact the local news station of the fedex. Hell, I'd prob fly to the Fedex location and confront the management team...bring the news station too |
Called the BBB, and wrote a letter. I wouldn't want the camera guys there filming me choaking the life out of the first fedex person I see.
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