Capitol & Stevens Creek Mitsubishi is the WORST

[theta chi]

Originally Posted by jobbins

Drove by yesterday, looking for the new 2010 X.
The whole place is shut down, with a sign saying they have moved to Capitol.

No wonder they're shutting down, losing business because of sh!t like this. I hope the ownership of Capitol Mitsubishi loses it as well so we can get a legitimate Mits. around here

[HR2L]

Originally Posted by theta chi

No wonder they're shutting down, losing business because of sh!t like this. I hope the ownership of Capitol Mitsubishi loses it as well so we can get a legitimate Mits. around here

Seriously!

I just filed a complaint with the BBB about the conduct of the business. I also found out while filing the complaint that there in terrible standings with them as a buisness...

C-



Ill report back with what the BBB has to say about the situation. I am looking at pursuing legal action against them, because the account they haven't paid off has collected compound interest due to it being late...

[Kryx]

Originally Posted by theta chi

No wonder they're shutting down, losing business because of sh!t like this. I hope the ownership of Capitol Mitsubishi loses it as well so we can get a legitimate Mits. around here

I'm not surprised; I went to Stevens Creek while shopping around for an 08 X MR (this was around June/July 2009). They said they'd be able to match any other dealer's price, and that they had some in stock. Well, I went in there, and it turned out they didn't have any MRs in stock, and they denied that they would price match anything. Then they just started beating around the bush, saying how Evos were in high demand, and how people were paying $4k over MSRP for them, etc. etc. etc. Totally absurd.

I ended up buying from Serramonte. Everyone there was pretty straightforward to work with, and the manager, James, was quite legit. If there's ever a problem, you just ask for him, and he'll fix it. It's too bad that they're being turned into a used car only dealership, and I think half their service department got laid off too or something (they were also a Chrysler/Jeep dealership too, and I think that's what killed them).

Oh well.

[markguutz]

ya they have the $hittiest service and management. Bought 5 cars there and the last one was the last straw. I'm going to make the 600 mile trip to see Sam from now on.

[tweakdsm]

I THINK MITSUBISHI needs a seperate service FOR EVO SALES/SERVICE , seriously!, how cool would that be........ service is poor, same with sales.

[iseedipp]

as i recall back when i lived in sj i don't remember a good dealership in the stevens creek area except the audi dealership was really easy to work with and the bmw dealership was pretty good. My friend and i drove down there for bimmerfest in our m3's and he had a weird noise they put it up on a rack and fixed it for free. The service was checking out our cars.

[gcbandit20]

capitol has never really been bad for me but stevens creek was ****ing horrible. blamed everything on my exhaust. I told them the ECU was flashed so don't flash it back tos tock. what do you know. flashed back to stock.

[tisfortah]

^ they must of had sh*t for brains for doing that!