View Full Version : thanks SMC


bluevo
Jan 9, 2006, 08:54 PM
I always give credit where credit is due, SMC is a company that stands behind their products, where customer service is paramount and one of those very few companies out there who still have a word of honor.
My experience with them recently with regards to my "smc alky kit" was so refreshing... one call is all it took to repair and replace some parts on my old unit and Steven was so nice to cover everything under warranty. All my inquiries were addressed and I felt like I've known him (Steven) for a while, for he was so nice and patient over the phone (note: I haven't meet this guy yet), I received my unit within a couple of days and everything was so painless....thanks again

fromWRXtoEVO
Jan 10, 2006, 03:02 AM
I am glad to hear that. There is a entire world of motorsports behind that name, one step in the worng direction and his reputation goes out of the window.

So far I heard nothing but outstanding customer service feedback from the sellers(Dynoflash, Buschur, Nolimitsports) and others.

Fortunately Steve since to be a gentleman that stands behind his products that why he is number one seller and his products are well used buy not only Evos but a great variety of other turbo and supercharged cars.

Definately two thumbs up for Steve and his great customer service and products.{thumbup}{thumbup}

Carlos

fromWRXtoEVO
Jan 10, 2006, 03:06 AM
Is the botton of your signature a goal or reality?:

new alky set up:

50/50 meth-H2O=383whp/384wtq....low 11's
(oe turbo,26lbs./93oct,ACT/Fidanza)

ny-quiL
Jan 10, 2006, 07:15 AM
I back this thread 100% - i recently had some work done on my alky kit and he covered 100% under warranty with no charge to me- good turnaround, good communication from steve. {thumbup}

C6C6CH3vo
Jan 10, 2006, 08:37 AM
I still haven't decided on kit brand yet but SMC provided timely responses and answers to questions, even stupid ones, that I had. Thier product is also very evospecific and had at a decent buck.

Several other brands are out there with friendly customer service too, some new to Evo applications, some with state of the art systems, and the list goes on.

I'm still searching for whats best for my needs, but I think I have one in mind.

bluevo
Jan 10, 2006, 08:45 AM
Is the botton of your signature a goal or reality?:

new alky set up:

50/50 meth-H2O=383whp/384wtq....low 11's
(oe turbo,26lbs./93oct,ACT/Fidanza)

it's real :) the #s are actually 11.59@120mph w/c was achieved with SMC kit on top of existing mods (i.e. aem,hks272 cams,3"tb,tp,....) but running a oem turbo and pump gas (93 octane)

BJai02
Jan 24, 2006, 02:10 PM
one call is all it took to repair and replace some parts

+1 {thumbup}
It took me 2 minutes for a phone call toi take my address and parts needed, no waiting on the line, etc. SMC does stand behind their products!

I am very happy with my kit and I've gain about 50WHP from 100% methanol with tuning with my UTEC. I know I can't go back to straight 91 octane without methanol now.

-Clive

Gott des Kriege
Jan 25, 2006, 04:13 PM
whats there web address? smc


thanks in advance

DynoFlash
Jan 25, 2006, 05:13 PM
smc = great people!

btw - i have smc kits in stock

EvoTech
Jan 25, 2006, 05:35 PM
Steve is a great guy who stands behind his product but this does not negate the fact that there have been a lot of failures. Steve always sends me new parts when I need them, but it is getting old.

Ultimate CC
Jan 25, 2006, 10:15 PM
Steve is the man, love the customer service

yellowEVO21
Feb 20, 2006, 03:55 PM
any word yet on the new kits with new safeguards?

killr evo 8
Feb 20, 2006, 10:48 PM
any word yet on the new kits with new safeguards?bump to find out about these too.

SMC
Mar 14, 2006, 07:54 PM
bump to find out about these too.

Hey Guys-
Sorry for the wait on the safeguard.......it's been a freakin zoo here. It looks like it will be a swap to the new v3.0 controller with safeguard built in. This makes for a much neater look than adding another box to graft into the old controller. The 3.0 controller will have an extra dial to set the safeguard point. (for example 20 psi) If you reach 20 psi and the controller does not sense an alky pressure signal from the pump the safeguard will close a solenoid valve that will mount inline between the wastegate and boost controller. (factory or otherwise) When the valve closes the boost will drop to wastegate spring level. Sound good? Any input from you is appreciated. Will put it up on the website as soon as it is available....and after my main vendors have tested it. Thanks for your patience!

95GSXtoEVO8
Mar 14, 2006, 10:45 PM
Hey Guys-
Sorry for the wait on the safeguard.......it's been a freakin zoo here. It looks like it will be a swap to the new v3.0 controller with safeguard built in. This makes for a much neater look than adding another box to graft into the old controller. The 3.0 controller will have an extra dial to set the safeguard point. (for example 20 psi) If you reach 20 psi and the controller does not sense an alky pressure signal from the pump the safeguard will close a solenoid valve that will mount inline between the wastegate and boost controller. (factory or otherwise) When the valve closes the boost will drop to wastegate spring level. Sound good? Any input from you is appreciated. Will put it up on the website as soon as it is available....and after my main vendors have tested it. Thanks for your patience!

I've been wating for the version 3 to come out, it sounds like it was worth it!

SlowCar
Mar 14, 2006, 11:20 PM
(for example 20 psi) If you reach 20 psi and the controller does not sense an alky pressure signal from the pump the safeguard will close a solenoid valve that will mount inline between the wastegate and boost controller.

This is assuming that everyone maintains their nozzle, i.e. cleaning out the 120 mesh screen and spring loaded assembly periodically............

By closing an inline solenoid valve between WG/boost controller, on a stock steup, will cause the boost to build to max, not reduce it. Its essentially the same as pulling off the hose to the WG.

Better setup will be placing the boost defeating solenoid on turbo outlet, and then teeing the line to the WG/boost controller line.

95GSXtoEVO8
Mar 15, 2006, 07:31 AM
By closing an inline solenoid valve between WG/boost controller, on a stock steup, will cause the boost to build to max, not reduce it.


That's not true. It will reduce the boost to around 12psi which is the spring pressure of a stock actuator.

SlowCar
Mar 15, 2006, 10:18 AM
That's not true. It will reduce the boost to around 12psi which is the spring pressure of a stock actuator.
try it out yourself, either pinch off the WG/boost controller line or yank off the WG/boost controller line, you will hit >30psig. :beer:

95GSXtoEVO8
Mar 15, 2006, 08:10 PM
try it out yourself, either pinch off the WG/boost controller line or yank off the WG/boost controller line, you will hit >30psig. :beer:

EDIT: nevermind

PVD04
Mar 15, 2006, 08:40 PM
I have. So has anyone who has hooked up an MBC incorrectly. You will only get 12psi of boost unless you have an upgraded actuator with a stronger spring that can hold 24psi. The only way you will see >30 is if your wg was welded shut.

basically the wastgate gets forced open at 12psi when there is no boost source applied to the actuator.
I'm afraid you're wrong on that one. If you disconnect the vacuum hoses your wastegate will not open at 12 psi.

-Paul

95GSXtoEVO8
Mar 15, 2006, 09:30 PM
My bad. You guys are right. I just tried it and let off at 20psi.

Not sure how this smc safeguard will work now...

dryad001
Mar 15, 2006, 09:40 PM
I also have nothing but great things to say about SMC. I use to have a coolingmist set-up (not very good) SO I decided to give SMC a try. Best thing I have done so far.

SlowCar
Mar 17, 2006, 12:36 PM
My bad. You guys are right. I just tried it and let off at 20psi.

Not sure how this smc safeguard will work now...

Put the N/C (normally closed) solenoid valve on the high pressure side (eg turbo nipple). When the system detects a "fault", system will open the valve and dumps all the pressure to the wastegate - car will not be boosting more then ~12psi.

SlowCar
Mar 17, 2006, 12:40 PM
I also have nothing but great things to say about SMC. I use to have a coolingmist set-up (not very good) SO I decided to give SMC a try. Best thing I have done so far.
Mike, what issues did you have with your coolingmist setup?

dryad001
Mar 17, 2006, 08:31 PM
Mike, what issues did you have with your coolingmist setup?


Pump exploded, not fun. I had a full tank of methanol in there and well... it ended up in my spare tire well. The smell was horrible and it took a few weeks for the smell to go away. Every time I drove the car I got a little high. I ended up using Castrol super clean to wipe the trunk with and all is good now.

The main problem with the coolingmist kit is their pump and the boost switch (plastic POS).

Go with the SMC kit the first time. Like I have said the ease of installation and the overall quality of the kit is extremely hard to beat.

coolingmist
Mar 19, 2006, 08:42 AM
Pump exploded, not fun. I had a full tank of methanol in there and well... it ended up in my spare tire well. The smell was horrible and it took a few weeks for the smell to go away. Every time I drove the car I got a little high. I ended up using Castrol super clean to wipe the trunk with and all is good now.

The main problem with the coolingmist kit is their pump and the boost switch (plastic POS).

Go with the SMC kit the first time. Like I have said the ease of installation and the overall quality of the kit is extremely hard to beat.

SMC certaily builds a good product. About our pumps. We use shurflo pumps in our kits. I dont know the exact problem you had with the pump but our pumps are proven to be the best in the business. Most US methanol/water injeciton companies use SHURFLO, the pump has been proven time and time again. We see very few warranty returns on the pumps as they are very reliable. I know this doesnt help you with your issue, but its not a typical situation.

Our plastic pressure switches are on our regular injection kits. for $199 to $299 thats all someone can expect. Our controller kits eliminate the need for the pressure switch and is housed in machined aluminum. When you install a controller based kit the installation is much easier than the boost switch based kits. Our controller kit for example has only 4 wires to install, Main power, main ground, pump + and pump -. When you have a boost switch system you have a 5 pin relay and a 2 pin boost switch that all needs wired its more involved.

Again, sorry about the problem you had. I have never heard a bad thing about SMC, so I am sure you will be happy with the product. Just remember that components can fail on any methanol injection kit from any company.

David

shiftdsm E
Mar 19, 2006, 09:02 AM
Wow, vendors aren't bashing each other, all i can say is i'm impressed with this kind of attitude as opposed to some other threads that were up on this site recently. Kudos to you gentlemen, keep up the good work.

SMC certaily builds a good product. About our pumps. We use shurflo pumps in our kits. I dont know the exact problem you had with the pump but our pumps are proven to be the best in the business. Most US methanol/water injeciton companies use SHURFLO, the pump has been proven time and time again. We see very few warranty returns on the pumps as they are very reliable. I know this doesnt help you with your issue, but its not a typical situation.

Our plastic pressure switches are on our regular injection kits. for $199 to $299 thats all someone can expect. Our controller kits eliminate the need for the pressure switch and is housed in machined aluminum. When you install a controller based kit the installation is much easier than the boost switch based kits. Our controller kit for example has only 4 wires to install, Main power, main ground, pump + and pump -. When you have a boost switch system you have a 5 pin relay and a 2 pin boost switch that all needs wired its more involved.

Again, sorry about the problem you had. I have never heared a bad thing about SMC, so I am sure you will be happy with the product. Just remember that components can fail on any methanol injection kit from any company.

David

dryad001
Mar 23, 2006, 08:20 PM
I was using your kit before the release of the new control unit. I had 2.5 gal of meth sitting in my trunk for about a hour till i could find a shop vac. The car aired out for abot a day and had to use the little pine trees to get the smell out. I waited about 2 weeks before I felt safe to smoke in my car again.

I am not bashing your product, it worked pretty good when it was all installed with a few minor mishaps along the way. The thing I didn't like was there was enough wiring to choke a horse under the hood and it was quite hard to find a suitable mounting location for the tank and pump. Other than the pump giving out the unit worked great. The reason I decided to go with the SMC is the fact that the wiring and installation was fast and simple and could be done in well under 2hr. I am glad that you responded to this thread since I feel that I owe you some type of explanation.

I have had a lot of parts on my car through trial and error. I found a good combination that works and works well for right now. You seem to have the only kit I know of right jnnow for an NA car which I might need in the near future so I will for sure keep you in mind.



SMC certaily builds a good product. About our pumps. We use shurflo pumps in our kits. I dont know the exact problem you had with the pump but our pumps are proven to be the best in the business. Most US methanol/water injeciton companies use SHURFLO, the pump has been proven time and time again. We see very few warranty returns on the pumps as they are very reliable. I know this doesnt help you with your issue, but its not a typical situation.

Our plastic pressure switches are on our regular injection kits. for $199 to $299 thats all someone can expect. Our controller kits eliminate the need for the pressure switch and is housed in machined aluminum. When you install a controller based kit the installation is much easier than the boost switch based kits. Our controller kit for example has only 4 wires to install, Main power, main ground, pump + and pump -. When you have a boost switch system you have a 5 pin relay and a 2 pin boost switch that all needs wired its more involved.

Again, sorry about the problem you had. I have never heard a bad thing about SMC, so I am sure you will be happy with the product. Just remember that components can fail on any methanol injection kit from any company.

David

Ultimate CC
Mar 23, 2006, 11:37 PM
I will have a video shortly of the snow performance kit in action including how the failsafe works in several different situations (ie, pump failure, run out of fluid, etc)

C6C6CH3vo
Mar 24, 2006, 01:10 PM
My popcorns getting cold Dan, where's the film

Ultimate CC
Mar 24, 2006, 02:13 PM
haha I am shooting to get that done this weekend

coolingmist
Mar 29, 2006, 03:37 PM
I was using your kit before the release of the new control unit. I had 2.5 gal of meth sitting in my trunk for about a hour till i could find a shop vac. The car aired out for abot a day and had to use the little pine trees to get the smell out. I waited about 2 weeks before I felt safe to smoke in my car again.

I am not bashing your product, it worked pretty good when it was all installed with a few minor mishaps along the way. The thing I didn't like was there was enough wiring to choke a horse under the hood and it was quite hard to find a suitable mounting location for the tank and pump. Other than the pump giving out the unit worked great. The reason I decided to go with the SMC is the fact that the wiring and installation was fast and simple and could be done in well under 2hr. I am glad that you responded to this thread since I feel that I owe you some type of explanation.

I have had a lot of parts on my car through trial and error. I found a good combination that works and works well for right now. You seem to have the only kit I know of right jnnow for an NA car which I might need in the near future so I will for sure keep you in mind.

its all good. Controller kits are much easier to install. Our controller kit has only 4 total wires, power, ground and pump power/ground. Thats it. Boost switch based systems require relay, socket, boost switch, fuseholder it can get more involved. We have a n/a version of our controller that will be released within the next 30 days, has a vacuum port instead of boost adjustable from 29-0 inches of Mercury on the min and max and will also have the 0-5V input. It will look identical to the one we sell now. Ok, back to your regularly scheduled program.

joseph k
Apr 7, 2006, 01:09 AM
bump for that video

Ultimate CC
Apr 7, 2006, 06:22 AM
Yea my car got rear ended by a drunk driver this past weekend so I never got a chance to go out and shoot the video...